The second-hand marketplace Users Share Frustration About Sizing Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.

Vinted explained the revised method more closely matches other platforms.

It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.

Measurement Approach Modifications

Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.

Member Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Required Changes

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Marketplace Information

The service features exceeding 100 million members, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.